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Md Abdullah

Setting up WhatsApp in LeadConnector (GHL) involves a few straightforward steps to get your number verified and ready for messaging. Follow this step-by-step guide to complete the setup smoothly.

  1. Go to Settings → Phone Number
    Begin by adding essential documents and selecting the phone number you want to use for WhatsApp messaging.
  2. Add Address Proof
    Upload valid address proof to comply with regulatory requirements.
  3. Add Regulatory Bundle
    Attach the necessary regulatory bundle documents as required.
  4. Buy a Number
    Choose and purchase the phone number you want to use for WhatsApp communication through the LeadConnector platform.

Step 2: Set Up WhatsApp in LeadConnector

  1. Go to Settings → WhatsApp
    Navigate to the WhatsApp setup section in your LeadConnector dashboard.
  2. Verify Meta
    Complete the Meta (Facebook) verification process to enable WhatsApp Business API functionality.
  3. Select WhatsApp Number
    Choose the phone number you’ve prepared for WhatsApp messaging.
  4. Verify via SMS
    LeadConnector will send an OTP (One-Time Password) via SMS to the selected number.
    Important: The OTP message will appear inside the Conversations tab (Unified Inbox) in LeadConnector, not as a traditional SMS on your phone.
    Enter the OTP in the verification prompt to complete the process.

Notes

  • Make sure your documents are valid and comply with regulatory standards.
  • The WhatsApp number you buy or use must be eligible for WhatsApp Business API registration.
  • If you don’t receive the OTP in the Conversations tab, check your inbox carefully or contact LeadConnector support for assistance.

By following these steps, you will successfully set up WhatsApp on LeadConnector and be ready to engage with your customers through this powerful channel.

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